PART-TIME RETAIL & OPERATIONS MANAGER

Pay: $17.00–$20.00 per hour
Job Type: Part-Time
Location: YELO APLE — 1198 N High Street, Columbus, OH 43201
Schedule: Flexible / Part-Time, Monday–Saturday

ABOUT THE ROLE

YELO APLE is looking for a dependable, organized, proactive, and motivated Part-Time Retail & Operations Manager to help oversee daily operations at our growing botanical boutique in Columbus, Ohio!

This is a hands-on management position for someone who enjoys working with people, leading a team, managing store operations, driving sales, and creating an exceptional customer experience.

We aren't your typical retail store, and this isn't your typical management position. At YELO APLE, we combine plants, retail, education, creativity, social media, and community to create a unique shopping experience for customers both in-store and online.

As our Part-Time Retail & Operations Manager, you will play an important role in keeping the business running smoothly. You'll help oversee employees, coordinate daily tasks, maintain store standards, manage inventory, monitor sales performance, assist with customer concerns, and ensure that responsibilities are being completed efficiently.

This position requires someone who can take initiative, make decisions, solve problems, hold team members accountable, and recognize what needs to be done without waiting for instructions.

IMPORTANT: TIKTOK LIVESTREAMING IS A REQUIRED PART OF THIS POSITION.

TikTok LIVE is one of the primary ways YELO APLE generates sales and connects with customers nationwide. As a manager, you will be expected to actively participate in livestream selling and help ensure that livestream responsibilities are being fulfilled.

You must be comfortable hosting TikTok LIVE sessions for a minimum of TWO HOURS during EVERY scheduled shift.

This is a mandatory responsibility, not an occasional promotional activity.

Your responsibilities will include:

  • Hosting and participating in TikTok LIVE shopping sessions.

  • Showcasing plants, products, promotions, and new arrivals.

  • Engaging with viewers and answering questions in real time.

  • Educating customers about plants and botanical products.

  • Encouraging purchases and helping drive online revenue.

  • Supporting and coordinating livestream responsibilities with other employees.

  • Maintaining an engaging, professional, and energetic on-camera presence.

YELO APLE provides all necessary livestreaming equipment, including devices, microphones, tripods, and ring lights. You will not be required to use your personal phone or electronics.

If you are uncomfortable being on camera, speaking to an audience, or consistently hosting livestreams, this position will likely not be the right fit.

We are looking for someone who is comfortable taking ownership, leading by example, and helping a small business continue to grow.

WHAT YOU'LL DO

Management & Team Leadership

  • Help oversee and coordinate daily store operations.

  • Supervise, guide, and support sales associates and other team members.

  • Assign daily responsibilities and ensure tasks are completed properly.

  • Monitor employee productivity, performance, attendance, and punctuality.

  • Ensure employees are following company policies, procedures, and expectations.

  • Lead by example by maintaining a positive attitude, strong work ethic, and professional behavior.

  • Train new employees on store procedures, customer service, sales expectations, plant care, and daily responsibilities.

  • Provide constructive feedback and communicate performance concerns when necessary.

  • Help maintain accountability and consistency among team members.

  • Recognize operational issues and take initiative to resolve them.

  • Communicate staffing needs, employee concerns, and operational updates to ownership.

  • Help create a positive, productive, and professional work environment.

Daily Store Operations

  • Oversee daily opening and closing procedures.

  • Ensure the store is clean, organized, properly stocked, and presentable.

  • Monitor daily operations and ensure the store is functioning efficiently.

  • Ensure employees are completing assigned tasks throughout their shifts.

  • Maintain attractive displays, merchandising arrangements, and product presentation.

  • Ensure signage, pricing, and promotional displays are accurate.

  • Monitor store supplies and communicate when additional materials are needed.

  • Identify operational inefficiencies and recommend improvements.

  • Help develop and maintain consistent store procedures.

  • Ensure company policies and established standards are being followed.

Sales & Customer Experience

  • Lead by example in providing excellent customer service.

  • Help drive in-store and online sales.

  • Monitor sales activity and identify opportunities to increase revenue.

  • Encourage employees to actively engage with customers and recommend products.

  • Ensure associates are knowledgeable about plants, products, promotions, and store policies.

  • Assist with difficult customer interactions, complaints, and service concerns.

  • Help resolve customer issues professionally and appropriately.

  • Monitor customer experience and maintain high service standards.

  • Identify opportunities for upselling, cross-selling, and increasing average transaction values.

  • Promote new arrivals, featured products, and seasonal merchandise.

  • Help implement sales strategies and promotional initiatives.

TikTok LIVE & Social Media

  • Host TikTok LIVE shopping sessions for a minimum of TWO HOURS during every scheduled shift.

  • Showcase plants, products, new arrivals, and featured merchandise.

  • Engage with viewers and answer questions in real time.

  • Educate viewers about plant care, products, and botanical topics.

  • Encourage purchases and help generate online sales.

  • Help coordinate livestream schedules and responsibilities among employees.

  • Ensure livestream equipment is maintained, organized, and ready for use.

  • Help employees become comfortable participating in livestreams when appropriate.

  • Monitor livestream activity and identify opportunities to improve engagement and sales.

  • Maintain a positive, energetic, and professional presence while representing YELO APLE.

Important: The ability and willingness to consistently host TikTok LIVE sessions for at least two hours during every scheduled shift is a mandatory requirement.

All necessary livestreaming equipment will be provided by YELO APLE.

Inventory & Merchandise Management

  • Help oversee incoming inventory and merchandise shipments.

  • Ensure new products are received, organized, and properly displayed.

  • Monitor inventory levels and identify products that need to be reordered.

  • Help maintain accurate inventory records.

  • Identify inventory discrepancies, damaged products, and missing merchandise.

  • Ensure products are priced and displayed appropriately.

  • Coordinate inventory organization and stockroom maintenance.

  • Help manage product rotation and merchandising.

  • Monitor inventory handling procedures to minimize damage and loss.

  • Ensure online and in-store orders are picked, packed, and fulfilled accurately.

Plant Care & Store Presentation

  • Oversee general plant care and ensure established care procedures are followed.

  • Ensure plants are watered, pruned, cleaned, and maintained appropriately.

  • Assist with repotting plants and preparing botanical arrangements.

  • Monitor plant health and identify issues that require attention.

  • Ensure plant displays remain healthy, attractive, and organized.

  • Help coordinate plant maintenance responsibilities among employees.

  • Maintain clean and organized workspaces, shelves, displays, and customer areas.

  • Assist with receiving and organizing new plant shipments.

Administrative & Business Operations

  • Monitor daily sales and assist with tracking store performance.

  • Help maintain accurate transaction and operational records.

  • Assist with employee scheduling and coordinating shift coverage.

  • Communicate staffing issues and scheduling conflicts to ownership.

  • Monitor store expenses and supplies when applicable.

  • Help maintain accurate inventory and sales documentation.

  • Ensure employees are following cash-handling and POS procedures.

  • Report operational concerns, equipment issues, and maintenance needs.

  • Assist with implementing new procedures, promotions, and business initiatives.

  • Provide regular updates to ownership regarding store operations, employee performance, and areas needing attention.

Opening, Closing & Cash Management

  • Oversee opening and closing procedures.

  • Ensure the store is properly prepared for daily operations.

  • Verify that employees complete assigned opening and closing duties.

  • Monitor POS operations and transaction accuracy.

  • Ensure cash-handling procedures are followed.

  • Help identify and address transaction discrepancies.

  • Ensure the store is secured and properly closed at the end of the business day.

WHAT WE'RE LOOKING FOR

The ideal candidate is:

  • Dependable, punctual, and highly responsible.

  • Organized, detail-oriented, and proactive.

  • Comfortable taking a leadership role and supervising employees.

  • Able to delegate responsibilities and hold team members accountable.

  • Confident making decisions and solving problems independently.

  • An effective communicator with strong interpersonal skills.

  • Professional when handling difficult situations or customer complaints.

  • Comfortable managing multiple responsibilities simultaneously.

  • Motivated to help grow a small business.

  • Comfortable working in a fast-paced retail environment.

  • Willing to take initiative without constant direction.

  • Comfortable speaking on camera and engaging with an online audience.

  • Willing and able to host TikTok LIVE sessions for at least two hours every shift.

  • Interested in plants, botanical products, and learning about horticulture.

  • Comfortable working with soil, water, plants, and getting dirty.

  • Able to work independently while also supporting and leading a team.

  • Flexible and willing to assist wherever needed.

We are looking for someone who understands that management is not simply about giving instructions. It requires being hands-on, setting expectations, following through, leading by example, and making sure things get done.

EXPERIENCE & QUALIFICATIONS

  • Previous retail management, supervisory, or leadership experience is preferred.

  • Previous experience in retail sales or customer service is strongly preferred.

  • Experience supervising employees, delegating responsibilities, and managing daily operations is a plus.

  • Experience with inventory management, POS systems, and cash handling is preferred.

  • Experience with scheduling, employee training, and performance management is beneficial.

  • Experience with social media, TikTok, or livestream selling is a plus.

  • Interest or experience in plants, gardening, or horticulture is beneficial.

  • Comfortable learning new technology, software, and business systems.

  • High school diploma or GED preferred.

You do not need to be a plant expert when you start. We are happy to teach you about our plants and products.

What matters most is your leadership ability, dependability, organization, communication skills, willingness to learn, and ability to take ownership of responsibilities.

SCHEDULE & AVAILABILITY

This is a part-time management position with a flexible schedule, Monday through Saturday.

We are open to discussing availability; however, candidates must be able to maintain a consistent schedule that supports store operations and management responsibilities.

Some evening and weekend availability may be required based on scheduling and business needs.

This position requires a hands-on management presence during scheduled shifts. The manager must be available to assist employees, oversee store operations, address customer concerns, and ensure daily responsibilities are completed.

TikTok LIVE is required for a minimum of two hours during every scheduled shift.

PHYSICAL REQUIREMENTS

This is an active, hands-on retail management position. You should be comfortable:

  • Standing and walking for extended periods.

  • Bending, reaching, lifting, and moving plants and merchandise.

  • Carrying pots, boxes, soil, and other store supplies.

  • Working around soil, water, and plant-care materials.

  • Repotting and handling plants throughout your shift.

  • Organizing inventory and receiving merchandise.

  • Maintaining an active presence on the sales floor.

  • Moving between administrative responsibilities and hands-on store operations.

WHY WORK AT YELO APLE?

YELO APLE is a growing independent botanical boutique built around plants, creativity, education, and community.

This is an opportunity to become an important part of a growing small business, take on meaningful leadership responsibilities, develop management experience, and help shape the day-to-day operations of a unique retail environment.

You'll have the opportunity to:

  • Develop retail management and leadership skills.

  • Gain hands-on experience overseeing store operations.

  • Build experience in sales, inventory, and employee management.

  • Develop social media and livestream selling skills.

  • Learn about plants, botanical products, and horticulture.

  • Contribute ideas and help improve business operations.

  • Be part of a creative and growing small-business environment.

Employee Benefits:

  • Employee discount.

  • Flexible scheduling.

  • Hands-on plant and product education.

  • Leadership and management experience.

  • Social media and content creation experience.

READY TO JOIN OUR TEAM?

If you're organized, dependable, motivated, enjoy leading people, and are excited about being part of a growing botanical business, we'd love to hear from you!

We're looking for someone who takes initiative, leads by example, holds themselves and others accountable, and genuinely wants to help YELO APLE succeed.

Apply today to become part of the YELO APLE team in Columbus, Ohio!

Submitting an application does not guarantee employment with YELO APLE. YELO APLE reserves the right to determine which applicants move forward in the hiring process.

Join the YELO APLE Team – Retail Management Jobs in Columbus, Ohio

YELO APLE is hiring a Part-Time Retail & Operations Manager at our botanical boutique located on North High Street in Columbus, Ohio. This is an exciting opportunity for individuals seeking part-time retail management jobs, boutique management positions, or retail leadership opportunities in Columbus.

Our store combines retail sales, houseplants, botanical products, customer education, and social media commerce. The ideal candidate will have strong leadership, organization, customer service, and retail operations skills. Responsibilities include supervising employees, managing inventory, overseeing daily store operations, driving sales, and participating in TikTok LIVE shopping sessions.

If you're looking for a part-time retail manager position in Columbus, Ohio, and want to be part of a growing independent plant shop, we encourage you to apply!