Job description
PART TIME SALES ASSOCIATE JOB DESCRIPTION $13 PER HOUR
WE ARE SEEKING A DYNAMIC, ENERGETIC PART TIME SALES ASSOCIATE TO JOIN OUR GROWING BOTANICAL BOUTIQUE. IN THIS POSITION YOU WILL PLAY A KEY ROLE IN PROVIDING STELLAR AND POSITIVE ENERGY - WHILE GIVING THE BEST CUSTOMER SERVICE EXPERIENCES ON A DAILY BASIS.
YOU MUST BE ORGANIZED, DETAIL-ORIENTED, AND KNOWLEDGEABLE ABOUT OUR BOTANICALS AND PRODUCTS WHILE DISPLAYING AN ENGAGING, UPBEAT PERSONALITY. YOU WILL BE REQUIRED TO WORK WITH PLANTS AND HUMANS. WATERING PLANTS AND REPOTTING PLANTS, YOU WILL GET DIRTY.
WHAT DOES A SALES ASSOCIATE DO AT YELO APLE?
AS THE PUBLIC FACE OF OUR COMPANY, OUR SALES ASSOCIATE IS RESPONSIBLE FOR DEALING WITH ANY AND ALL CUSTOMER QUESTIONS ABOUT THE PRODUCTS AND SERVICES WE OFFER. A SALES ASSOCIATE IS EXPECTED TO BE CONTINUOUSLY UPDATING THEIR KNOWLEDGE OF THE COMPANY PRODUCTS, SERVICES, AND POLICIES. COMPLAINT HANDLING IS A CRITICAL PART OF THIS POSITION. TURNING A FRUSTRATED CUSTOMER INTO A HAPPY CUSTOMER, WHILE ADHERING TO COMPANY POLICIES, REQUIRES A COMBINATION OF EMPATHY AND TACT. ANOTHER KEY RESPONSIBILITY IS MAINTAINING THE PRESENTATION OF THE SALES FLOOR, PRODUCTS, SIGNAGE, AND DISPLAYS. AS WELL AS PRUNING AND WATERING PLANTS WHEN NEEDED / TOLD.
SALES ASSOCIATE RESPONSIBILITIES AT YELO APLE:
GREETING CUSTOMERS, RESPONDING TO QUESTIONS, IMPROVING ENGAGEMENT WITH MERCHANDISE AND PROVIDING OUTSTANDING CUSTOMER SERVICE.
OPERATING CASH REGISTERS, MANAGING FINANCIAL TRANSACTIONS, AND BALANCING DRAWERS.
ACHIEVING ESTABLISHED GOALS.
DIRECTING CUSTOMERS TO MERCHANDISE WITHIN THE STORE.
INCREASING IN STORE SALES.
SUPERIOR PRODUCT KNOWLEDGE.
MAINTAINING AN ORDERLY APPEARANCE THROUGHOUT THE SALES FLOOR.
INTRODUCING PROMOTIONS AND OPPORTUNITIES TO CUSTOMERS.
CROSS-SELLING PRODUCTS TO INCREASE PURCHASE AMOUNTS.
OTHER DUTIES AT YELO APLE:
ASSISTING GUESTS AS THEY PLAN THEIR INDOOR AND OUTDOOR LOADING PURCHASES INTO GUESTS’ CAR(S)MUST GREET CUSTOMERS AND MAKE THEM FEEL WELCOME
MAINTAIN A CLEAN, ORGANIZED, AND COMFORTABLE SPACE
BE ATTENTIVE TO CUSTOMERS, PROVIDING ANSWERS TO ANY QUESTIONS
MAKE RECOMMENDATIONS
ASSIST SHOPPERS WITH BOTANICALS AND MERCHANDISE
ENSURE A GOOD FIT FOR THE BOTANICALS AND THE HOME/SPACE
RESTOCK ITEMS THAT ARE RUNNING LOW AND MAINTAIN PROPER DISPLAY APPEARANCES
ASSIST WITH INVENTORY COUNTS AND PLACEMENT OF NEW PRODUCTS, INCLUDING NEW IN-STORE OR WINDOW DISPLAYS AND SIGNAGE
HANDLE CUSTOMER COMPLAINTS AND CONCERNS CALMLY; FIND A REASONABLE SOLUTION (CALLING ON A SUPERVISOR/OWNER ONLY WHEN NECESSARY)
KEEP A WATCHFUL EYE FOR THEFT OR MISHANDLING OF MERCHANDISE; ACT ACCORDING TO COMPANY POLICY
ENSURE CUSTOMERS ARE WELL-INFORMED ON ANY CURRENT SALES, REWARDS PROGRAMS, AND STORE RETURN POLICY
PROCESS PAYMENT BY USING CASH REGISTER, CREDIT CARD MACHINES, AND/OR POS (POINT OF SALE) COMPUTER SYSTEM
REQUIREMENTS AND QUALIFICATIONS:
HIGH SCHOOL DIPLOMA OR GED EQUIVALENT PREFERRED
PREVIOUS RETAIL AND/OR SALES EXPERIENCE A MAJOR PLUS
COMPUTER LITERATE AND COMFORTABLE USING POS SYSTEMS
THRIVES WORKING IN A FAST-PACED ENVIRONMENT AS PART OF A TEAM
PHYSICALLY FIT, ABLE TO WORK LONG HOURS ON ONE’S FEET
AVAILABLE TO WORK ON NIGHTS AND WEEKENDS
MUST BE A FAST LEARNER AND ABLE TO THINK QUICKLY ON ONE’S FEET
EXCELLENT CUSTOMER SERVICE AND STRONG INTERPERSONAL SKILLS
I understand that applying to Yelo Aple does not guarantee a position with Yelo Aple. I also understand that Yelo Aple is not required to respond or follow up with my application *
Job Type:
Part-time
Salary:
$13.00 per hour
Benefits:
Employee discount
Flexible schedule
Shift:
4 hour shift
Day shift
Weekly day range:
Monday to Friday
Weekend availability
Education:
High school or equivalent (Required)
Shift availability:
Day Shift (Preferred)
Work Location:
In person